There are no formal entry requirements for this qualification. A pre-enrolment process to establish suitability to undertake the course and to determine support requirements will be conducted, which will include a Language, Literacy and Numeracy (LLN) assessment.
This is a current, nationally accredited qualification from the SIT Tourism, Travel and Hospitality Training Package.
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.
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Module/Unit of Competency
Source and use information on the tourism and travel industry
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Total nominal hours for core units
Operate online information systems
Access and interpret product information
Process travel-related documentation
Provide visitor information
Provide advice on Australian destinations
Sell tourism products and services
Prepare quotations
Process reservations
Book supplier products and services
Design and produce business documents
Process financial transactions
Total nominal hours for elective units
Total nominal hours for the qualification
Credit transfers & pathways
Skills recognition
Recognition of Prior Learning (RPL)
RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.
This can include skills from:
Previous study excluding courses at another VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
Work experience (including both work that is paid and unpaid); and/or
Life experience (for example leisure pursuits or voluntary work).
RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.
Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.
For further information please refer to the Applicant's Guide to the Recognition of Prior Learning or contact VET RPL Enquiries on 1800 238 838 or email vet.rpl.enquiries@cdu.edu.au.
Credit Transfer
Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.
Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.
In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.
Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.
Pathways
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline.
Further training pathways from this qualification include but are not limited to SIT50116 Diploma of Travel and Tourism Management.
Occupations relevant to this qualification in industry sectors such as Tourism include:
Indigenous Cultural Centre Guide
Adventure Tour Guide
Theme Park Ride Operator
Cellar Door Salesperson
Inbound Tour Co-ordinator
Customer Service Officer
Museum Attendant
Winery Guide
Visitor Information Officer
Booking Agent
inbound tour coordinator
marine tourism guide or dive tour operator
operations consultant for a tour operator
reservations sales agent
sales consultant
visitor information officer
