There are no formal entry requirements for this qualification.
However a pre-enrolment process to establish suitability to undertake the course and to determine support requirements will be conducted, which will include a Language, Literacy and Numeracy (LLN) assessment.
This is a current, nationally accredited qualification from the SIT Tourism, Travel and Hospitality Training Package.
This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.
Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, or a combination of both.
This qualification is suitable for Apprenticeships.
This qualification is suitable for VET in Secondary Schools (VSS).
To achieve a Certificate II in Tourism (SIT20116) a total of ELEVEN (11) units of competency must be completed comprising FOUR (4) Core and SEVEN (7) Elective units as detailed in the packaging rules and listed below.
The total Nominal Hours for the sequence listed below is 332.
Alice Springs Campus
|
Code |
Module/Unit of Competency |
Hours |
|
CORE UNITS OF COMPETENCY |
||
|
SITTIND001 |
Source and use information on the tourism and travel industry |
25 |
|
SITXCCS003 |
Interact with customers |
20 |
|
SITXCOM002 |
Show social and cultural sensitivity |
20 |
|
SITXWHS001 |
Participate in safe work practices |
12 |
|
|
Total nominal hours for core units |
77 |
|
ELECTIVE UNITS OF COMPETENCY (Select 7) |
||
|
BSBITU201 |
Produce simple word processed documents |
60 |
|
BSBWOR203 |
Work effectively with others |
15 |
|
BSBWOR204 |
Use business technology (unnamed) |
20 |
|
SITTTSL002 |
Access and interpret product information |
65 |
|
SITTTSL005 |
Sell Tourism products and services (unnamed) |
35 |
|
SITXCCS002 |
Provide visitor information |
35 |
|
SITXFIN001 |
Process financial transactions |
25 |
|
|
Total nominal hours for elective units |
255 |
|
|
Total nominal hours for the qualification |
332 |
The total Nominal Hours for the sequence listed below is 322.
Top End Remote structure
|
Code |
Module/Unit of Competency |
Hours |
|
CORE UNITS OF COMPETENCY |
||
|
SITTIND001 |
Source and use information on the tourism and travel industry |
25 |
|
SITXCCS003 |
Interact with customers |
20 |
|
SITXCOM002 |
Show social and cultural sensitivity |
20 |
|
SITXWHS001 |
Participate in safe work practices |
12 |
|
|
Total nominal hours for core units |
77 |
|
ELECTIVE UNITS OF COMPETENCY (Select 7) |
||
|
BSBCMM201 |
Communicate in the workplace |
40 |
|
BSBSUS201 |
Participate in environmentally sustainable work practices |
20 |
|
SITTGDE001 |
Interpret aspects of local Australian Indigenous culture |
100 |
|
SITXCCS001 |
Provide customer information and assistance |
20 |
|
SITXCCS002 |
Provide visitor information |
35 |
|
SITXCOM001 |
Source and present information |
10 |
|
SITXCOM003 |
Provide a briefing or scripted commentary |
20 |
|
|
Total nominal hours for elective units |
245 |
|
|
Total nominal hours for the qualification |
322 |
Occupations relevant to this qualification in industry sectors such as Tourism include:
Tourism Office Assistant
Museum Attendant
Retail Assistant (Tourism)
Events Organiser Receptionist
Theme Park Ride Operator
documentation clerk for a tour wholesaler or travel agency
museum attendant
office assistant for a tour operator
receptionist and office assistant for a professional conference organiser or event management business
receptionist and office assistant in a travel agency
retail sales assistant in an attraction
ride attendant in an attraction
