There are no formal entry requirements for this qualification. A pre-enrolment process to establish suitability to undertake the course and to determine support requirements will be conducted, which will include a Language, Literacy and Numeracy (LLN) assessment.
This is a current, nationally accredited qualification from the SIT Tourism, Travel and Hospitality Training Package.
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.
This qualification is suitable for VET in Secondary Students (VSS) and is also suitable for Apprenticeships.
To achieve a Certificate III in Tourism a total of FIFTEEN (15) units of competency must be completed comprising FOUR (4) Core and ELEVEN (11) Elective units as detailed in the packaging rules and listed below.
The total Nominal Hours for the sequence listed below is 508.
|
Code |
Module/Unit of Competency |
Hours
|
|
CORE UNITS OF COMPETENCY |
||
|
SITTIND001 |
Source and use information on the tourism and travel industry |
25 |
|
SITXCCS006 |
Provide service to customers |
25 |
|
SITXCOM002 |
Show social and cultural sensitivity |
20 |
|
SITXWHS001 |
Participate in safe work practices |
12 |
|
|
Total nominal hours for core units |
82 |
|
ELECTIVE UNITS OF COMPETENCY |
||
|
SITTTSL001 |
Operate online information systems |
40 |
|
SITTTSL002 |
Access and interpret product information |
65 |
|
SITTTSL009 |
Process travel-related documentation |
26 |
|
SITXCCS002 |
Provide visitor information |
35 |
|
SITTTSL004 |
Provide advice on Australian destinations |
40 |
|
SITTTSL005 |
Sell tourism products and services |
35 |
|
SITTTSL006 |
Prepare quotations |
30 |
|
SITTTSL007 |
Process reservations |
30 |
|
SITTTSL008 |
Book supplier products and services |
20 |
|
BSBITU306 |
Design and produce business documents |
80 |
|
SITXFIN001 |
Process financial transactions |
25 |
|
|
Total nominal hours for elective units |
426 |
|
|
Total nominal hours for the qualification |
508 |
Occupations relevant to this qualification in industry sectors such as Tourism include:
Indigenous Cultural Centre Guide
Adventure Tour Guide
Theme Park Ride Operator
Cellar Door Salesperson
Inbound Tour Co-ordinator
Customer Service Officer
Museum Attendant
Winery Guide
Visitor Information Officer
Booking Agent
inbound tour coordinator
marine tourism guide or dive tour operator
operations consultant for a tour operator
reservations sales agent
sales consultant
visitor information officer
