There are no prerequisites to take this course, however prior knowledge of quality and auditing is recommended. This course is designed as a review of the subject areas needed for the CQA exam.
If English is your second language, a TOEFL, IELTS or MELAB score is required. A minimum total score of 80 on the Internet-based TOEFL (reading, listening, writing & speaking), 6 on the IELTS and 78 on the MELAB is required. Bellarmine's TOEFL code number is 1056. This requirement can be waived if you have been schooled in an English speaking country for at least one year or you have received a diploma from a recognized English language program.
In this course, you will learn the standard basics and competencies of quality auditing, as well as professional applications, advanced techniques, and course management. Whether you are new to the field or are an existing quality auditor looking to prepare for the ASQ certification exam, the ASQ-Certified Quality Auditor course is an excellent choice for building your career as a CQA. Additionally, getting your certification is an excellent way to move ahead in your career, as ASQ CQAs earn nearly twelve percent more on average than quality auditors without credentials. This course also includes a voucher which covers the fee of the exam.
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Auditing Fundamentals
Types of quality audits
Purpose and scope of audits
Criteria to audit against
Roles and responsibilities of audit participants
Professional conduct and consequences for auditors
Audit Process
Audit preparation and planning
Audit performance
Audit reporting
Audit follow-up and closure
Auditor Competencies
Auditor Characteristics
On-site audit resource management
Conflict resolution
Communication and presentation techniques
Interviewing techniques
Team Dynamics
Audit Course Management and Business Applications
Audit Course Management
Business and financial impact
Quality Tools and Techniques
Basic quality and problem-solving tools
Process improvement techniques
Basic statistics
Process variation
Sampling methods
Change control and configuration management
Verification and validation
Risk management tools
