This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
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Core Units
CHCCOM003
Develop workplace communication strategies
CHCCOM003
Manage legal and ethical compliance
HLTWHS004
Manage work health and safety
CHCPRP003
Reflect on and improve on professional practice
CHCDIV002
Analyse impact of sociological factors on clients in community work and services
CHCMGT005
Facilitate workplace debriefing and support processes
CHCCCS007
Develop and implement service programs
CHCDIV003
Manage and promote diversity
Elective Units
CHCCSL001
Establish and confirm the counselling relationship
CHCCCS004
Assess existing needs
CHCDEV001
Confirm client developmental status
CHCCSM005
Develop, facilitate and review all aspects of case management
CHCCDE011
Implement community development strategies
CHCCDE009
Develop and support community leaderships
CHCCCS019
Recognise and respond to crisis situations
CHCADV002
Provide advocacy and representation services
After achieving this Diploma course, students may continue their studies by enrolling in:
The following employment opportunities are available to students who complete this qualification:
Insurance: 530AUD/year
