A qualification equivalent to Australian Year 12
IELTS Academic Module, A minimum overall score of 5.5 with no band less than 5.0.
Cambridge Advanced English (CAE), A minimum overall score of 165.
Pearson Test of English (PTE) Academic module, A minimum overall score of 42 with no less than 36 in Reading, Writing, Listening and Speaking.
TOEFL Internet-based Test (iBT), A minimum overall score of 46 with a minimum writing score of 21.
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
CRICOS CODE: 090986G
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Module/Unit of Competency
Manage diversity in the workplace
Manage operational plan
Enhance customer service experiences
Develop and manage quality customer service practices
Manage conflict
Manage finances within a budget
Prepare and monitor budgets
Research and comply with regulatory requirements
Roster staff
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices
Total nominal hours for core units
Manage meetings
Make a presentation
Design and produce business documents
Develop and implement a business plan
Provide responsible service of alcohol
Operate a bar
Provide advice on Australian wines
Use hygienic practices for food safety
Work effectively in hospitality service
Interpret financial information
Recruit, select and induct staff
Monitor staff performance
Manage projects
Coordinate marketing activities (unnamed elective)
Identify hazards, assess and control safety risks (unnamed elective)
Total nominal hours for elective units
Total nominal hours for the qualification
Pathways
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline. <br />
Students who successfully complete VET qualifications at the Certificate IV level or above and subsequently enrol in a Bachelor degree in the same field or discipline, will receive advanced standing as detailed in the table below.
Occupations relevant to this qualification in industry sectors such as Hospitality include:
Motel Manager
Chef Patissier
Sous Chef
Hospitality Manager
Restaurant Manager
OSHC: 530 ($) AUD per year
