Successful completion of an Australian Year 12 (senior high school), a Certificate IV or equivalent; OR
• Successful completion of an approved Tertiary Preparation Program or a Foundation Year program offered by an accredited institution of higher education; OR
• Applicants may also be allowed direct entry through an approved articulation agreement.
An English test score with minimum requirements as follows:
• IELTS Overall 5.5 with no band score lower than 5.0; OR
• PTE Academic Score of 42; OR
• TOEFL iBT Score of 46; OR
• Cambridge English: Advanced from Cambridge ESOL (CAE) Score of 162, OR
• Equivalent as determined by Holmes English Placement Test.
For students wanting a career in Hotel Management with an emphasis on management, this course covers all aspects of employment in this exciting industry.
Moving from the practical to the theoretical and on to management issues, graduates will have a thorough knowledge of the intricacies of the Hospitality industry, People Management, Customer Service and Financial Management.
Plan your future in an industry that offers a secure and rewarding career path in the management area of the hospitality industry. Studying hospitality at Holmes Institute will prepare you for a successful career in this dynamic field.
The courses offer a well-balanced program with a strong emphasis on practical 'hands on' training which is complemented by relevant theoretical hospitality subjects. The course ensures all students have the skills required for entry into this exciting industry.
Assessment is continuous throughout the course using a range of assessment tools which include workplace simulation exercises, class activities, assignments, case studies, practical demonstrations, quizzes and tests. Students must attempt all assessment items and are required to demonstrate competency in all aspects of the course.
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Diploma of Hospitality Management (SIT50416)
Manage conflict
Prepare and Monitor Budgets
Manage finances within a budget
Implement and monitor work health and safety practices
Lead and manage people
Monitor work operations
Manage diversity in the workplace
Enhance the customer service experience
Develop and Develop and manage quality customer service practices
Roster Staff
Establish & conduct business relationships
Manage operational plan
Research and comply with regulatory requirements
Work effectively in hospitality service
Interpret financial information
Coach others in job skills
Use hygienic practices for food safety
Participate in safe food handling practices
Manage Meetings
Monitor Staff Performance
Recruit, Select and Induct Staff
Conduct Night Audit
Provide Accommodation Reception Services
Provide Responsible Serving of Alcohol
Process financial transactions
Maintain financial records
Work effectively with others
Source and use information on the hospitality industry
OSHC: 720 AUD per year