* Insurance, Testing (Placement Assessment), Student ID Card (myCard), Material Fee, Student Centre Facilities Fee, etc
To register for this Automotive Parts and Service Operations program, you must have:
Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older).
English Grade 12 C or U, or equivalent (minimum grade required) or take the Centennial College English Skills Assessment for Admission.
Mathematics Grade 11 M or U, or 12 C, M or U, or equivalent or take the Centennial College Business Math Skills Assessment for Admission.
Safety Requirements
CSA approved safety shoes
Safety glasses with clear lenses and side shields
Ear plugs
Appropriate clothing
Minimum English Proficiency Scores Accepted
TOEFL, 550 Paper-based
80+ minimums of 20 for the Internet-based test
MELAB, Score of 76
IELTS, 6.0 with no band score less than 5.5
CAEL, Overall 60
Pearson Test of English (Academic), 51+
International Test of English Proficiency (iTEP), 3.7+
Cambridge English Exams: Proficiency (CPE), Advanced (CAE), First (FCE), 167-169
* With English Level COMM 160/161
Centennial College accepts the Duolingo English Test to demonstrate English Language Proficiency
Minimum English Proficiency Scores Accepted
Certificate, diploma and Advanced Diploma Programs starting at COMM170, 115 - 124
Certificate, diploma and Advanced Diploma Programs starting at COMM160, 105 - 114
Note: Some programs may require a successful score in the College Language Skills Assessment in addition to a grade 12 English grade or equivalent for admission consideration.
English as a Second Language Partnerships
Academie Linguistique Internationale, Montreal, QC, Level 7 Advanced
Canadian Language Learning Centre*, Toronto, ON, University Pathway Program
Capital English Solutions, Toronto, ON, College-University Preparation Course
EC Toronto, Toronto, ON, Pre-Advanced
EC Vancouver, Vancouver, BC, Pre-Advanced
ELS Toronto, Toronto, ON, English for Academic Purposes Level 112 for graduate certificates; for all other credentials, 109
ELS Vancouver, Vancouver, BC, English for Academic Purposes Level 109 or higher
English School of Canada***, Toronto, ON, University-College Transfer Program
Hansa Language Centre**, Toronto, ON, English for Academic Purposes and the Level 10 Exam
ICEAP, Toronto, ON, General Bridge Program (Lvl 7)
International Language Academy of Canada*, Toronto, ON, UP III’s PW 3.3 for graduate certificates; for all other credentials, PW 3.2
International Language Academy of Canada*, Vancouver, BC, UP III’s PW 3.3 for graduate certificates; for all other credentials, PW 3.2
International Language Schools Canada, Toronto, ON, University Pathway Program (A2 Level)
International Language Schools Canada, Vancouver, BC, University Pathway Program (A2 Level)
Kaplan International English , Toronto, ON, C1 Advanced Level
Kaplan International English, Vancouver, BC, C1 Advanced Level
Quest Language Studies Toronto, Toronto, ON, Academic Pathway Certificate Program
Royal Canadian Institute of International Studies , Toronto, ON, Advanced English for Academic Purposes for graduate certificates;
for all other credentials,
English for Academic Purposes
Sprott Shaw Language College, Toronto, ON, English for Post-Secondary Education (EPE)
Sprott Shaw Language College, Vancouver, BC, English for Post-Secondary Education (EPE)
Sprott Shaw Language College, Victoria, BC, English for Post-Secondary Education (EPE)
St. George International College*, Toronto, ON, University and College Pathway
Stafford House Toronto**, Toronto, ON, Academic College Preparation
The Language Gallery**, Toronto, ON, UPP Level 6
Toronto International College, Toronto, ON, Level 5 Advanced
Upper Madison College, Toronto, ON, Level 15 (EAP Term 3)
*passing grade of 75% required
**passing grade of 80% required
***for degree programs, a passing grade of 80% required
Students who achieve a minimum grade of 70% in any of these programs will satisfy Centennial's English Language requirement for admittance into Centennial College post-secondary programs. Agreements may also specify entry requirements into graduate certificate programs. Students will still need to follow the regular application procedures and must meet all other admission requirements.
Automotive Parts and Service Operations is the perfect program to help you fill the need for trained support staff within the backbone of the auto industry — whether you're launching your first career, a new career, or want to round out your automotive education and skill base with an emphasis on operational management support.
The School of Transportation has worked closely with industry partners to create a program that will position you as a top candidate in an underrepresented area of the industry, even if you have no previous experience. The result is the first post-secondary program in Canada that will give you the knowledge and practical expertise of parts service, warranty administration, customer relations and business operations through hands-on training.
Automotive Parts and Service Operations has the full support of the Trillium Automobile Dealers Association (TADA), which represents more than 1,000 new car dealers in Ontario. As such, the program is an excellent choice if you're just finishing high school or are a graduate of the Automotive Foundations or Techniques programs. Mature students and automotive technicians will also find this program an excellent pathway to a new career or a career change within the industry.
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ABEG-126, Occupational Health and Safety
APSO-103, Relational Interpersonal Skills for Service Advisors
APSO-106, Automotive Warranty & Leasing
APSO-114, Component Technology and Technical Skills
COMM-160/161, College Communication 1
MATH-118, Mathematics of Finance I
APSO-101, Automotive Customer Service & Sales
APSO-104, Automotive Service Process
APSO-113, Merchandising and Inventory
COMM-170/171, College Communication 2
COOP-521, Employment Pre-placement
GNED, General Education Elective
MKTG-116, Principles of Marketing
APSO-107, Automotive Service Estimating
APSO-109, Global Transportation Trends
APSO-213, Merchandising and Inventory 2
APSO-228, Introduction to Brand Management
DACO-611, Fixed Operations Management
ECON-205, Principles of Microeconomics
GNED-500, Global Citizenship: From Social Analysis to Social Action
APSO-108, IT and Survey Systems
APSO-110, Introduction to Canadian Automotive Aftermarket
APSO-214, Component Technology and Technical Skills 2
ECON-206, Principles of Macroeconomics
GNED, General Education Elective
English Language Learning (ELL) is taught at Progress Campus
Service Consultant / Advisor
Customer Relations Representative
Warranty Administrator
Control Tower
Service Coordinator / Service Scheduler / Customer Retention
Parts Advisor – retail / wholesale
Parts Wholesale Representative
Inventory Control
Shipper-Receiver
Aftersales departments Assistant Manager in training
Health Insurance fee is 509,34 CAD per year