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Service Operations
Diploma of Automotive Parts & Service Operations (Optional Co-op)
Diploma of Automotive Parts & Service Operations (Optional Co-op)

Diploma of Automotive Parts & Service Operations (Optional Co-op)

  • ID:CC010005
  • Level:2-Year Undergraduate Diploma
  • Duration:
  • Intake:

Fees (CAD)

* Insurance, Testing (Placement Assessment), Student ID Card (myCard), Material Fee, Student Centre Facilities Fee, etc

Estimated Total/program:
Apply
60
Accept letter
100
Visa
20
Fly
1

Admission Requirements

Entry Requirements

  • To register for this Automotive Parts and Service Operations program, you must have:

  • Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older).

  • English Grade 12 C or U, or equivalent (minimum grade required) or take the Centennial College English Skills Assessment for Admission.

  • Mathematics Grade 11 M or U, or 12 C, M or U, or equivalent or take the Centennial College Business Math Skills Assessment for Admission.

  • Safety Requirements

    • CSA approved safety shoes

    • Safety glasses with clear lenses and side shields

    • Ear plugs

    •  Appropriate clothing

English Requirements

  • Minimum English Proficiency Scores Accepted

  • TOEFL, 550 Paper-based

  • 80+ minimums of 20 for the Internet-based test

  • MELAB, Score of 76

  • IELTS, 6.0 with no band score less than 5.5

  • CAEL, Overall 60

  • Pearson Test of English (Academic), 51+

  • International Test of English Proficiency (iTEP), 3.7+

  • Cambridge English Exams: Proficiency (CPE), Advanced (CAE), First (FCE), 167-169

  • * With English Level COMM 160/161

  • Centennial College accepts the Duolingo English Test to demonstrate English Language Proficiency

  • Minimum English Proficiency Scores Accepted

  • Certificate, diploma and Advanced Diploma Programs starting at COMM170, 115 - 124

  • Certificate, diploma and Advanced Diploma Programs starting at COMM160, 105 - 114

  • Note: Some programs may require a successful score in the College Language Skills Assessment in addition to a grade 12 English grade or equivalent for admission consideration.

  • English as a Second Language Partnerships

  • Academie Linguistique Internationale, Montreal, QC, Level 7 Advanced

  • Canadian Language Learning Centre*, Toronto, ON, University Pathway Program

  • Capital English Solutions, Toronto, ON, College-University Preparation Course

  • EC Toronto, Toronto, ON, Pre-Advanced

  • EC Vancouver, Vancouver, BC, Pre-Advanced

  • ELS Toronto, Toronto, ON, English for Academic Purposes Level 112 for graduate certificates; for all other credentials, 109

  • ELS Vancouver, Vancouver, BC, English for Academic Purposes Level 109 or higher

  • English School of Canada***, Toronto, ON, University-College Transfer Program

  • Hansa Language Centre**, Toronto, ON, English for Academic Purposes and the Level 10 Exam

  • ICEAP, Toronto, ON, General Bridge Program (Lvl 7)

  • International Language Academy of Canada*, Toronto, ON, UP III’s PW 3.3 for graduate certificates; for all other credentials, PW 3.2

  • International Language Academy of Canada*, Vancouver, BC, UP III’s PW 3.3 for graduate certificates; for all other credentials, PW 3.2

  • International Language Schools Canada, Toronto, ON, University Pathway Program (A2 Level)

  • International Language Schools Canada, Vancouver, BC, University Pathway Program (A2 Level)

  • Kaplan International English , Toronto, ON, C1 Advanced Level

  • Kaplan International English, Vancouver, BC, C1 Advanced Level

  • Quest Language Studies Toronto, Toronto, ON, Academic Pathway Certificate Program

  • Royal Canadian Institute of International Studies    , Toronto, ON, Advanced English for Academic Purposes for graduate certificates;

  • for all other credentials,

  • English for Academic Purposes

  • Sprott Shaw Language College, Toronto, ON, English for Post-Secondary Education (EPE)

  • Sprott Shaw Language College, Vancouver, BC, English for Post-Secondary Education (EPE)

  • Sprott Shaw Language College, Victoria, BC, English for Post-Secondary Education (EPE)

  • St. George International College*, Toronto, ON, University and College Pathway

  • Stafford House Toronto**, Toronto, ON, Academic College Preparation

  • The Language Gallery**, Toronto, ON, UPP Level 6

  • Toronto International College, Toronto, ON, Level 5 Advanced

  • Upper Madison College, Toronto, ON, Level 15 (EAP Term 3)

  • *passing grade of 75% required

  • **passing grade of 80% required

  • ***for degree programs, a passing grade of 80% required

  • Students who achieve a minimum grade of 70% in any of these programs will satisfy Centennial's English Language requirement for admittance into Centennial College post-secondary programs. Agreements may also specify entry requirements into graduate certificate programs.  Students will still need to follow the regular application procedures and must meet all other admission requirements.

Course Information

Automotive Parts and Service Operations is the perfect program to help you fill the need for trained support staff within the backbone of the auto industry — whether you're launching your first career, a new career, or want to round out your automotive education and skill base with an emphasis on operational management support.

The School of Transportation has worked closely with industry partners to create a program that will position you as a top candidate in an underrepresented area of the industry, even if you have no previous experience. The result is the first post-secondary program in Canada that will give you the knowledge and practical expertise of parts service, warranty administration, customer relations and business operations through hands-on training. 

Automotive Parts and Service Operations has the full support of the Trillium Automobile Dealers Association (TADA), which represents more than 1,000 new car dealers in Ontario. As such, the program is an excellent choice if you're just finishing high school or are a graduate of the Automotive Foundations or Techniques programs. Mature students and automotive technicians will also find this program an excellent pathway to a new career or a career change within the industry.

For more information Click here 

  • ABEG-126, Occupational Health and Safety

  • APSO-103, Relational Interpersonal Skills for Service Advisors

  • APSO-106, Automotive Warranty & Leasing

  • APSO-114, Component Technology and Technical Skills

  • COMM-160/161, College Communication 1

  • MATH-118, Mathematics of Finance I

  • APSO-101, Automotive Customer Service & Sales

  • APSO-104, Automotive Service Process

  • APSO-113, Merchandising and Inventory

  • COMM-170/171, College Communication 2

  • COOP-521, Employment Pre-placement

  • GNED, General Education Elective

  • MKTG-116, Principles of Marketing

  • APSO-107, Automotive Service Estimating

  • APSO-109, Global Transportation Trends

  • APSO-213, Merchandising and Inventory 2

  • APSO-228, Introduction to Brand Management

  • DACO-611, Fixed Operations Management

  • ECON-205, Principles of Microeconomics

  • GNED-500, Global Citizenship: From Social Analysis to Social Action

  • APSO-108, IT and Survey Systems

  • APSO-110, Introduction to Canadian Automotive Aftermarket

  • APSO-214, Component Technology and Technical Skills 2

  • ECON-206, Principles of Macroeconomics

  • GNED, General Education Elective

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Pre Courses

English Language Learning (ELL) is taught at Progress Campus

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Pathway Courses

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Career Opportunity

Career Opportunity

  • Service Consultant / Advisor

  • Customer Relations Representative

  • Warranty Administrator

  • Control Tower

  • Service Coordinator / Service Scheduler / Customer Retention

  • Parts Advisor – retail / wholesale

  • Parts Wholesale Representative

  • Inventory Control

  • Shipper-Receiver

  • Aftersales departments Assistant Manager in training

Ability to settle

Overseas Student Health Cover

Health Insurance fee is 500CAD per year

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