* Material fee
Other requirements
All the students commencing this course are required to complete an LLN test on the orientation day to assist Strathfield College to identify student’s needs for additional support during their study with Strathfield College.
For dedicated students with aspirations for a rewarding hospitality career, this course in hospitality management offers valuable learning combined with practical experience and skills.
The course will give you a broad understanding of hospitality and allow you to explore theoretical concepts so you stand out for your expertise. You’ll learn concepts and skills as broad as business operations, human resources, legal knowledge and service quality, preparing you to enter a management position.
Trainer/Assessor will use the correct assessment tools to gather sufficient and quality evidence about student performance in order to make the assessment decision based on the qualification training and assessment strategy. Assessment evidence may include but is not limited to:
| UNIT | NAME | |
|---|---|---|
| BSBDIV501 | Manage diversity in the workplace | Core |
| BSBMGT517 | Manage operational plan | Core |
| SITXCCS007 | Enhance customer service experiences | Core |
| SITXCCS008 | Develop and manage quality customer service practices | Core |
| SITXCOM005 | Manage conflict | Core |
| SITXFIN003 | Manage finances within a budget | Core |
| SITXFIN004 | Prepare and monitor budgets | Core |
| SITXGLC001 | Research and comply with regulatory requirements | Core |
| SITXHRM002 | Roster staff | Core |
| SITXHRM003 | Lead and manage people | Core |
| SITXMGT001 | Monitor work operations | Core |
| SITXMGT002 | Establish and conduct business relationships | Core |
| SITXWHS003 | Implement and Monitor Work Health and Safety Practices | Core |
| BSBADM502 | Manage meetings | Elective |
| BSBCMM401 | Make a presentation | Elective |
| BSBFIA302 | Process payroll | Elective |
| BSBITU306 | Design and produce business documents | Elective |
| BSBMKG401 | Profile the market | Elective |
| BSBRSK501 | Manage risk | Elective |
| BSBSUS501 | Develop workplace policy and procedures for sustainability | Elective |
| SITHIND002 | Source and use information on the hospitality industry | Elective |
| SITHIND004 | Work effectively in hospitality service | Elective |
| SITXFIN002 | Interpret financial information | Elective |
| SITXFSA001 | Use hygienic practices for food safety | Elective |
| SITXHRM004 | Recruit, select and induct staff | Elective |
| SITXHRM006 | Monitor staff performance | Elective |
| SITXMPR007 | Develop and implement marketing strategies | Elective |
| SITXWHS002 | Identify hazards, assess and control safety risks | Elective |
