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Communication
911 and Public Safety Communications
911 and Public Safety Communications

911 and Public Safety Communications

  • ID:FC10002
  • Level:Postgraduate Certificate/Diploma
  • Duration:
  • Intake:

Fees (CAD)

Estimated Total/program:
Apply
60
Accept letter
100
Visa
20
Fly
1

Admission Requirements

Entry requirements

  • OSSD with courses from the College (C), University (U),

  • University/College (M), or Open (O) stream WITH:

  • English ONE OF:

    • Any Grade 12 English (C) (minimum final grade required is 75) 

    • Any Grade 12 English (U) (minimum final grade required is 65)

  • OR

  • An Ontario College Certificate from Fanshawe College in Public Safety Fundamentals with a minimum final grade of B+ in WRIT-1089 and minimum grade of C+ in the remaining courses

  • OR

  • Academic and Career Entrance Certificate (ACE) WITH:

    • Communications

  •   (Note: minimum final grade required is 75) 

  • OR

  • Ontario High School Equivalency Certificate (GED) WITH:

    • The combined Language Arts - Reading AND Language Arts - Writing test results having a minimum average Standard Score of 560

  • OR

    • Mature Applicant with standing in the required course and grade stated above

  English requirements

  • Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 University Stream English credit (or equivalent) with at least four recent years of full-time study in an educational institution where the language of instruction and of examinations was English and which was located in a country where the first language is English 

  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 92 for the Internet-based test (iBT) (22 writing, 26 speaking, 20 reading and 20 listening), with test results within the last two years

  • International English Language Testing System (IELTS) Academic test with an overall score of 7.0 with no score less than 6.5 in reading and listening and a score of 7.0 in writing and speaking, with test results within the last two years. 

  • Canadian Academic English Language (CAEL) test with a score of 70 in writing, reading and speaking and a score of 80 in listening, with test results within the last two years

  • Pearson Test of English Academic (PTE) with a minimum score of 65, with test results within the last two years

  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 185 with no score less than 176 in reading and listening and 185 in writing and speaking, with test results within the last two years

  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 10

  • Michigan English Language Assessment Battery (MELAB) test with a minimum score of 90 with at least a 4 on the oral interview

Course Information

This hands-on and comprehensive program provides students with the foundational knowledge and specialized communication skills required to work in the highly demanding and unpredictable field of public safety communications.

In line with current industry standards, the curriculum will also address crisis communications, incident management, applicable legislation and personal health and wellness. Students will use state-of-the art Intergraph® Computer-Aided Dispatch (CAD) software while processing and dispatching simulated emergency calls in an emergency telecommunications lab. The program integrates field experience into Levels 1 and 2 and concludes with a 6-week field placement.

 More info: Click here

Level 1

  • Take all of the following Mandatory Courses:

  • COMM-1136, Public Safety Communications, 3, ,

  • TELE-1025, Call Processing & Procedure-Intro, 2.5, ,

  • LAWS-1083, Legal Issues & Documentation, 3, ,

  • TELE-1026, Public Safety Communications Technology, 1.5, ,

  • COMM-1137, Interpersonal Communications, 2, ,

  • HLTH-1282, Health & Wellness 1, 2, ,

  • HLTH-1283, Pre-Hospital Care & Medical Terminology, 2, ,

  • FLDP-3042, Field Observation 1, 1.4, ,

Level 2

  • Take all of the following Mandatory Courses:

  • EMGT-1001, Emergency Planning & Management, 2, ,

  • TELE-3014, EMS Call Processing, 1.5, ,

  • TELE-3015, Fire Call Processing, 1.5, ,

  • TELE-3016, Law Enforcement Call Processing, 1.5, ,

  • COMM-3086, Crisis Communications, 2, ,

  • HLTH-3063, Health & Wellness 2, 2, ,

  • DEVL-1058, Ethics & Professional Preparation, 3, ,

  • FLDP-3043, Field Observation 2, 1.8, ,

Level 3

  • Take all of the following Mandatory Courses:

  • FLDP-5019, Field Placement, 4.4, ,

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Pre Courses

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Pathway Courses

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Career Opportunity

Career Opportunity

This program provides the academic and practical skills that graduates need to enter this dynamic career. Graduates will find employment as dispatchers in emergency services (e.g. Police, Fire and Ambulance) as well as in non-emergency settings (e.g. patient transfer, courier services, logistics).

Ability to settle

Overseas Student Health Cover

Insurance/year: 835.98 CAD

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