Year 11 or equivalent certificate of senior secondary education.
Age Requirements: Minimum 18 years of age
Recommended English Level: IELTS 5.5 (If the level of English is insufficient, a suitable course can be arranged.)
* Diploma of Travel and Tourism Management (SIT50116) has a total duration of 6 terms / 60 college weeks.
Students must complete the Certificate IV in Travel and Tourism (SIT40116) before progressing to Diploma of Travel and Tourism Management (SIT50116).
** Advanced Diploma of Travel and Tourism Management (SIT60116) has a total duration of 8 terms / 80 college weeks.
Students must complete both Certificate IV in Travel and Tourism (SIT40116) and Diploma of Travel and Tourism Management (SIT50116) before progressing to Advanced Diploma of Travel and Tourism Management (SIT60116).
Travel & Tourism
The Travel & Tourism industry continues to rapidly expand in Australia and across the globe. It is an exciting industry to work in with a wide range of sectors such as Travel Agencies, Airlines, State and Regional Government Tourism Bureaus, Eco-tourism and tourism attractions.
People skills – communication, customer service, teamwork and excellent personal presentation – are an essential part of working in the industry. You also need to be able to work well under pressure and to be highly organised. Our courses cover these skills plus many more and on completion you will be well placed on the pathway to a challenging and enjoyable career.
Course Information
Our Travel & Tourism courses have been developed according to the requirements of the Tourism, Travel and Hospitality Training Package (SIT) and have been approved for delivery by the Australian Skills Quality Authority (ASQA). They are nationally recognised qualifications within the Australian Qualifications Framework (AQF).
Study Path
Training is delivered in stages which correspond to AQF Levels IV - VI. The preferred pathway for a qualification is for students to complete the requirements of the previous level qualification before progressing to the next level – thereby achieving more than one qualification. Applicants without the previous level qualification will be considered if they have relevant qualification and/or vocational experience. We aim to equip our graduates with the necessary skills and knowledge to enable them to successfully satisfy the demands of the workplace.
Course Delivery & Assessment Methods
Delivery and assessment strategies are selected to reflect the nature of the elements and performance criteria of the competency together with the needs and learning style of the participants. Qualifications are delivered over 15 hours of face-to-face and 5 hours of online learning per week. Assessment methodology may include but is not limited to: observation, project/report, case study, role play, exercises, activities; and written/oral tasks including multiple choice, questions and answer, essays, true/false and presentations
CRICOS Code 094969J
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Certificate IV in Travel and Tourism
Cultural Sensitivity
Show social and cultural sensitivity
Computer Reservations
Process reservations
Process travel-related documentation
Use a computerised reservations or operations system
Fares and Ticketing
Source airfares for domestic flights
Construct normal international airfares
Construct promotional international airfares
Client Relations
Manage conflict
Coach others in job skills
Implement and monitor work health and safety practices
Australian & International Destinations
Provide visitor information
Access and interpret product information
Provide advice on international destinations
Provide advice on Australian destinations
Customer Service
Enhance customer service experiences
Finance
Interpret financial information
Travel Agency Operations
Source and use information on the tourism and travel industry
Sell tourism products and services
Prepare quotations
Diploma of Travel and Tourism Management
Work Operations
Monitor work operations
Establish and conduct business relationships
Workplace Diversity and Customer Service
Manage diversity in the workplace
Develop and manage quality customer service practices
Financial Budgets
Manage finances within a budget
Prepare and monitor budgets
Marketing Plan
Coordinate production of brochures and marketing materials
Plan and implement sales activities
Human Resources Management
Recruit, select and induct staff
Monitor staff performance
Lead and manage people
Advanced Diploma of Travel and Tourism Management (SIT60116)
WHS and Regulations
Research and comply with regulatory requirements
Establish and maintain a work health and safety system
Marketing Strategy
Develop tourism products
Develop and implement marketing strategies
Business Plan
Develop and implement a business plan
Manage risk
Write complex documents
Pathways to University
Academies Australasia Colleges have articulation and advanced standing arrangements with several universities and higher education providers. The savings brought by transfer credits can be substantial.
The table below shows the field of study, the University / Higher Education Provider offering the degree, the Academies Australasia college offering the pathway qualification and the relevant time frames (Duration of Degree, Time Saved with qualification, and Time to Complete The Degree).
Academies Australasia Polytechnic pathway to Fontys University, Netherlands,
Business related Bachelor's degrees (4 yrs), Time Saved: 1 year + 6 months, Time to Complete the Degree: 2 years + 6 months
Academies Australasia Polytechnic pathway to James Cook University,
Bachelor of Business, Time Saved: 6 months, Time to Complete the Degree: 2 years + 6 months
Academies Australasia Polytechnic pathway to University of Western Australia,
Bachelor of Commerce (3 years), Time Saved: 6 months, Time to Complete the Degree: 2 years + 6 months
Academies Australasia Polytechnic pathway to Curtin University of Technology,
Bachelor of Commerce (3 years), Time Saved: 1 year + 6 months, Time to Complete the Degree: 1 year + 6 months
Academies Australasia Polytechnic pathway to Western Sydney University,
Bachelor of Tourism management, Time Saved: 1 year + 6 months, Time to Complete the Degree: 1 year + 6 months
Academies Australasia Polytechnic,
Bachelor of Tourism and Hospitality Management (3 years), Time Saved: 1 year + 6 months, Time to Complete the Degree: 1 year + 6 months
Academies Australasia Polytechnic pathway to University of Southern Queensland,
Bachelor of Business and Commerce, Time Saved: 1 year, Time to Complete the Degree: 2 years
Associate Degree of Business and Commerce, Time Saved: 1 year, Time to Complete the Degree: 1 year
Vocational / Employment Outcome: Account and General Manager, Business Development Manager, Director of Groups and Incentives, Marketing, Product Development Operations and Sales
OSHC: 530 ($) AUD per year
