* material fee
High School Graduation or equivalent; or 18 years of age.
Successful completion of CICCC ESL level upper intermediate
Qualification for ESL level intermediate on the CICCC placement test.
Academic IELTS 4.5
TOEFL 45 – 54
High school graduation or equivalent; or 18 years of age. –
The minimum level of English language proficiency required is one of the following:
English 12 – minimum final grade “C”
English Literature 12 – minimum grade “C”
Communications 12 – minimum final grade “B”
English 12 First Peoples – minimum final grade “C”
Technical and Professional Communications 12 – minimum
Grade “C” or AP English Language or Literature – minimum grade 3
IB English Language A (SL) – minimum grade 3
TOEFL PBT – 513; CBT – 183; iBT – 65;
TOEIC – 620;
ACADEMIC IELTS – 5.5, or Cornerstone Placement Test – High intermediate*
Upon completion of this course, the successful student will have reliably demonstrated the ability to:
Understand and implement the principles and strategies of effective customer service.
Effectively use both verbal and non-verbal communication in dealing with customers.
Analyze markets and target market segments and develop a basic marketing strategy to reach the target markets utilizing an understanding of the product cycle.
Demonstrate the ability to write and edit emails, letters, and other communications.
Understand and apply the principles and strategies of relationship selling.
Demonstrate application of various sales techniques.
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Health insurance: 500 CAD per year
