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Good passes at Year 11 level or the overseas equivalent plus relevant employment experience.
Recognition of prior learning: You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen.
IELTS 5.5 or equivalence
If you are seeking a management position within the hospitality industry, this hands-on Diploma of Hospitality Management gives you the training and development you need for your future career.
Your studies will involve placement in Holmesglen's student training restaurants (Zest at Waverley and Cilantro at Moorabbin) where you will learn the intricacies of front of house service.
You will apply your skills while learning in our fully equipped practical facilities, as well as enjoying work placement with our industry partners.
Subjects studied include the Responsible Service of Alcohol (RSA) certification, practical training on food preparation, food serving and food safety, managing budgets and staffing, and an additional focus on barista training (essential for those wanting to work in Melbourne).
The course offers a fantastic overview of the tasks involved in supervising front of house at a restaurant or cafe - a perfect choice for those looking to work in the hospitality industry.
Career paths open to graduates include management roles in resorts, hotels, function centres, casinos, cruise liners and gaming venues.
You may wish to pursue restaurant management, accommodation operations, specialist wine roles, and supervisory and management roles within sales, marketing, inventory and logistics at major hotels and facilities worldwide.
CRICOS 090979F
More info: Click here
Course structure
To receive this qualification, you must complete 13 core units and 15 elective units.
Electives have been chosen by Holmesglen based on feedback from industry.
Units
Use hygienic practices for food safety
Participate in safe work practices
Provide responsible service of alcohol
Provide service to customers
Enhance customer service experiences
Operate a bar
Provide advice on food
Provide table service of food and beverage
Serve food and beverage
Prepare and serve espresso coffee
Process financial transactions
Work effectively in hospitality service
Provide advice on food and beverage matching
Prepare and serve cocktails
Implement and monitor work health and safety practices
Lead and manage people
Manage diversity in the workplace
Manage finances within a budget
Manage conflict
Monitor work operations
Coach others in job skills
Manage operational plan
Research and comply with regulatory requirements
Establish and conduct business relationships
Recruit, select and induct staff
Develop and manage quality customer service practices
Prepare and monitor budgets
Roster staff
Pathways to further study:
Bachelor of Hospitality Management
Resort supervisor/manager
Hotel supervisor/manager
Casino supervisor/manager
Sommelier
Restaurant supervisor/manager
Hotel supervisor/manager.
OSHC: 530 ($) per year
