Year 11 or equivalent certificate of senior secondary education.
Minimum 18 years of age
Recommended English Level: IELTS 5.5 (If the level of English is insufficient, a suitable course can be arranged.)
*Advanced Diploma of Hospitality Management (SIT60316) has a total duration of 4 terms / 40 college weeks. Students must complete the Diploma of Hospitality Management (SIT50416) before progressing to the Advanced Diploma of Hospitality Management (SIT60316).
Students who have completed the Diploma of Hospitality Management (SIT50416) from another Registered Training Organisation (RTO) must apply for credit transfer. The duration of the course and subjects to complete are dependent upon the units of competency completed in the Diploma of Hospitality Management (SIT50416) at the other RTO.
The hospitality industry continues to grow with opportunities to expand a career in Australia and abroad. It is an exciting and a fast-paced industry with a wide range of sectors such as hotels, cruises, airlines, restaurants, bars and clubs.
This course will fast-track your career by preparing you with strong foundation of skills and practical knowledge needed to lead a service team and the understanding needed to thrive as a manager in a leading hotel, restaurant or other businesses within the hospitality and tourism industries.
Course Information
On completion, graduates will have the knowledge and experience to work as Hotel Managers, Restaurant Managers, General Managers of a hospitality business or a Senior Supervisor in a related area.
Our Hospitality Management courses have been developed according to the requirements of the Tourism, Travel and Hospitality Training Package (SIT) and have been approved for delivery by the Australian Skills Quality Authority (ASQA). They are nationally recognised qualifications within the Australian Qualifications Framework (AQF).
Study Path
Training is delivered in stages which correspond to AQF Levels V and VI. The preferred pathway for a qualification is for students to complete the requirements of the previous level qualification before progressing to the next level. We aim to equip our graduates with the necessary skills and knowledge to enable them to successfully satisfy the demands of the workplace.
Course Delivery & Assessment Methods
Diploma of Hospitality Management (SIT50416) The program is delivered over 20 hours per week over 40 college weeks. In addition, students will also participate in work based training for a total of 144 hours over 10 weeks.
CRICOS Code 091007F
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Diploma of Hospitality Management
Implement and monitor work health and safety practices
Manage conflict
Tourism Operations
Sell tourism products and services
Prepare quotations
Provide visitor information
Financial Budgets
Manage finances within a budget
Prepare and monitor budgets
Workplace Diversity and Customer Service
Manage diversity in the workplace
Develop and manage quality customer service practices
Marketing Strategy
Develop and implement marketing strategies
Work Operations
Monitor work operations
Establish and conduct business relationships
Human Resources Management
Recruit, select and induct staff
Roster staff
Monitor staff performance
Lead and manage people
ICT Presentations
Create electronic presentations
Make a presentation
ICT Business Documents
Design and produce business documents
Develop and use complex spreadsheets
WHS and Regulations
Research and comply with regulatory requirements
Establish and maintain a work health and safety system
Customer Service
Enhance customer service experiences
Operational Management
Manage operational plan
Food Safety
Use hygienic practices for food safety
Cultural Sensitivity
Show social and cultural sensitivity
Sustainability
Develop workplace policy and procedures for sustainability
Work Based Training
Work effectively in hospitality service (Work Based Training Unit of Competence)
Vocational / Employment Outcome: Banquet or Function Manager, Bar Manager, Cafe Manager, Club Manager, Front Office Manager, Kitchen Manager, Motel Manager, Restaurant Manager, Unit Manager Catering Operations
OSHC: 530 ($) AUD per year
