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Diploma of Social Service Worker
Diploma of Social Service Worker

Diploma of Social Service Worker

  • ID:SC010060
  • Level:2-Year Undergraduate Diploma
  • Duration:
  • Intake:

Fees (CAD)

* Health Science Pre-Admission Testing Charge, Identification Card

Estimated Total/program:
Accept letter

Admission Requirements

Entry requirements:

Program Eligibility

Ontario Secondary School Diploma or equivalent, including these required courses:

  • One English, Grade 12


Mature student status.

English requirements:

  • TOEFL (Test of English as a Foreign Language), 80 (20L,W,S,R) iBT (Internet-based TOEFL) or 550 Paper-based

  • TOEFL iBT Special Home Edition**, 80 (20L,W,S,R)

  • iTEP Academic**, 3.7

  • IELTS (International English Language Testing System) Academic Module, 6 – Overall Band Score with no Band below 5.5

  • PTE A (Pearson Test of English Academic), 58 - Overall Minimum Score  (49L,W,S,R)

  • FCE (Cambridge English First), 174 - Cambridge English Scale or FCE B

  • CAE (Cambridge English: Advanced), 180 - Cambridge English Scale or CAE C

  • CPE (Cambridge English Proficiency), 200 - Cambridge English Scale or CPE C

  • Sheridan EAP (English for Academic Purposes), 70%

  • Sheridan EPA (English Proficiency Assessment), 4.0 – Listening Band 4.0 – Reading Combined Band CLB 7 – Writing  

Other requirements:

  • Applicant Selection

  • Eligible applicants will be selected on the basis of previous academic achievement (the average of their six highest senior-level credits, including required courses).

  • Applicants who do not meet the admission requirements for this program will be assessed and advised individually and may be considered for other, related programs.

  • Preparation for Application

  • Related volunteer and/or part-time employment in a social service setting or with older adults is highly encouraged.

  • Criminal Record Check and Immunization Requirements

  • Sheridan field placement agencies may require a police record check for criminal offences, a vulnerable sector check and/or a current record of immunization. Students will be required to provide this documentation directly to their field placement prior to the start of the placement and at their own expense. Students who cannot meet these requirements may have limited field placement opportunities.

Course Information

This award-winning program equips you to help people work through diverse challenges and improve quality of life.

Critical training

In this program, you’ll learn from professors and guest speakers who have considerable experience in family therapy, policy development, social work, social justice and other social service fields. You’ll gain a solid skills foundation through a laboratory practicum, and you’ll develop plans for starting and running a service organization.

Things you'll learn to do

  • Conduct effective assessments.

  • Manage interventions.

  • Develop advocacy strategies relevant to a client’s needs.

  • Work with government agencies to navigate regulations.

  • Become fully aware of the services available and how to deliver them.

  • Understand the scope of your practice and when (and where) to refer clients.

Hands-on experience

The Social Service Worker program maintains connections with hundreds of organizations – including community-based organizations, group homes, children's aid organizations and youth centres – that welcome our students for their Year 2 practicum placements. You'll complete more than 600 hours of field placement in a social service setting, reinforcing the practical skills you've learned in class.

Additional information

You'll learn through:

  • Seminar presentations with class interaction

  • Laboratory practicum that simulates the Year 2 practicum situation to give students a solid skills foundation for their upcoming experience in the field

  • Guest speaker presentations from those active in the field

Success in the program requires that you be open to the specific issues and contexts of people with various racial, cultural and ethnic backgrounds.

When you graduate from the Social Service Worker program, you’ll be eligible for admission to the Ontario College of Social Workers and Social Service Workers. As a member of this body, you can use the title “Registered Social Service Worker.”

The Social Service Worker program maintains linkages with a number of universities, which offer further educational opportunities for our graduates.

Learning Outcomes

By the end of the program, graduates will be able to:

  • Develop and maintain professional relationships which adhere to professional, legal, and ethical standards aligned to social service work.

  • Identify strengths, resources, and challenges of individuals, families, groups, and communities to assist them in achieving their goals.

  • Recognize diverse needs and experiences of individuals, groups, families, and communities to promote accessible and responsive programs and services.

  • Identify current social policy, relevant legislation, and political, social, and/or economic systems and their impacts on service delivery.

  • Advocate for appropriate access to resources to assist individuals, families, groups, and communities.

  • Develop and maintain positive working relationships with colleagues, supervisors, and community partners.

  • Develop strategies and plans that lead to the promotion of self-care, improved job performance, and enhanced work relationships.

  • Integrate social group work and group facilitation skills across a wide range of environments, supporting growth and development of individuals, families, and communities.

  • Work in communities to advocate for change strategies that promote social and economic justice and challenge patterns of oppression and discrimination.

More info: Click here 

Semester 1


  • CSRV17062, Community Development and Fundraising, 3

  • CSRV17749, Social Service Practice, 3

  • FLPL16886, Introduction to Social Services and Field Practicum, 3

  • PSYC15065G, Psychology Core Concepts, 3

  • CSRV13672, Social Diversity in Contemporary Canada, 3

  • COMM19999, Essential Communications, 3

  • TOTAL:, 18

Semester 2


  • CSRV22987, The Helping Process, 3

  • SOCS16732, Human Development Lifespan, 3

  • CSRV21011, Introduction to Applied Research in Social Services, 3

  • FLPL13672, Field Preparation: SSW, 6

  • CSRV28263, Social Policy, Social Justice and Change, 3

  • CSRV14178, Migration and Settlement Studies, 3

  • TOTAL:, 21

Semester 3


  • CSRV21618, Crisis Intervention & Trauma Informed Practice, 3

  • CSRV21425, Group Methods and Facilitation, 3

  • FLPL25288, Professional Practice 1: SSW, 11

  • GNED, General Education Elective,

  • TOTAL:, 20

Semester 4


  • CSRV39402, Advanced Settlement Counselling, 3

  • , OR,

  • CSRV24947, Advanced Helping Skills, 3

  • FLPL20065, Professional Practice 2: SSW, 11

  • , General Education Elective, 3

  • , Choose one of the following program electives. Please note that not all program electives listed here will be offered every semester.,

  • CRSV20065, Indigenous Ways of Knowing, 3

  • CSRV24717, Engaging and Promoting Healthy Families, 3

  • CSRV20261, Youth Justice and Social Service Practice, 3

  • CSRV27028, Non-profit Services and Grant Writing, 3

  • TOTAL:, 20

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Pre Courses

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Pathway Courses


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Career Opportunity

Career Opportunity

Sheridan is your key to a great career in social service work. When you graduate from the Social Service Worker diploma program, you'll be eligible for frontline positions in the field.

Here are some places you might work:

  • Crisis centres

  • Drop-in centres

  • Employment centres

  • Food banks

  • Group home and mental health settings

  • Homeless shelters

  • Newcomer centres

  • Women's shelters

Ability to settle

Overseas Student Health Cover

Health and Dental Plan - International: 580CAD/ per year

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