About the Program
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.
The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today's market place.
Program Outcomes
Communicate technical information to management, engineering-manufacturing and sales marketing groups, through the use of relevant language, graphics and computer skills.
Create value for an enterprise by identifying and supporting the role of quality as a strategic element.
Identify issues, opportunities, and performance metrics using current and relevant tools such as Value Stream mapping and process mapping.
Apply knowledge, skills, and practical procedures of process quality measurement and improvement to transactional and business processes, as well as manufacturing processes and material.
Apply analytical reliability methods to support the design, engineering, and management of reliability activities throughout the life cycle of a product.
Apply various statistical tools such as measurement system analysis, process capability and design of experiments to baseline performance and effect process improvement.
Apply the principles of project management using relevant computer software.
Analyze and present data using advanced computer applications and statistical software
Identify, select, and implement relevant techniques for the establishment and maintenance of optimal customer/supplier relationships.
Undertake root cause analysis to determine the source of potential quality issues and formulate appropriate solutions.
Utilize analytical techniques in order to establish and develop efficient and effective delivery of products and services.
More Info: click here
Level 1
Course Details
Conestoga 101
CON0101
Quality, Strategy and Value Creation
QUAL8000
Measurement System and Process Evaluations
QUAL8015
Structured Quality Planning
QUAL8045
Lean Six Sigma
QUAL8050
Data Analytics for Quality
QUAL8125
Applied Statistical Techniques
STAT8010
Level 2
Course Details
Applied Operations Management
QUAL8085
Reliability Methods
QUAL8100
Advanced Design of Experiments
QUAL8115
Managing Improvement Projects
QUAL8190
Effective Problem Solving
QUAL8225
Current Topics in Quality Engineering
QUAL8360
Industrial Engineering and Manufacturing Technologists and Technicians
Engineering Inspectors and Regulatory Officers
Other Products Assemblers, Finishers and Inspectors
Health Insurance - $500
