If English is not your first language or you've received your education in a language other than English, students must produce evidence of their English Language Proficiency:
Students in the Health Office and Medical Office programs should demonstrate:
About the Program
In just eight months, graduates of the Medical Office Practices certificate are prepared to confidently assume front-line roles within the growing community-based health services field. This unique program provides coursework in health care terminology, medical, dental and alternative office management, medical billing, insurance and bookkeeping procedures, and introductory medical transcription. This strong foundation of medical office procedures, coupled with courses in effective communication strategies and the latest computer applications ensures that graduates are in-demand in a wide variety of health care settings.
Students who successfully complete this certificate may apply to the second year of the Health Office Administration diploma with advanced standing.
Program Outcomes
Use a comprehensive knowledge of human anatomy, and medical, dental, alternative care and insurance terminology to address client and patient needs specific to medical office situations.
Explain the history and organization of the health care system at both the federal and provincial levels and the roles and scope of practice of health care professionals operating within the Canadian health care system from a broad perspective.
Apply basic health office administrative skills, including entry-level keyboarding and document-production skills, transcription, word processing, and office procedures to complete medical office tasks and responsibilities.
Use software packages effectively for a variety of health office and business applications.
Perform the fundamental routines, responsibilities and practices required in various health office environments relating to appointments, reception duties, telephone, triage, mail, and other associated tasks
Produce accurate and timely financial and billing records for a variety of health office environments.
Produce accurate medical correspondence and reports using transcription and other manual and electronic methods at an introductory level.
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Level 1
Course Details
Introduction to Health Care Delivery Systems
ADMN1030
Health Care Terminology
ADMN1045
Essentials of Anatomy and Physiology
ADMN1055
Medical Office Administration 1
ADMN1135
Fundamentals for Effective Written Communication
COMM1410
Business Computing Applications I
COMP1056
Conestoga 101
CON0101
Level 2
Course Details
Bookkeeping for Office Settings
ACCT1060
Communication in Health Care
ADMN1070
Transcription 1
ADMN1100
Dental and Wellness Office Administration
ADMN1340
Presentation Software for Health Administration
COMP1482
Medical Office Administration 2
COMP1603
Supervisors, General Office and Administrative Support Workers
Supervisors, Library, Correspondence and Related Information Workers
Administrative Officers
Executive Assistants
Administrative Assistants
Medical Administrative Assistants
Health Information Management Occupations
General Office Support Workers
Data Entry Clerks
Survey Interviewers and Statistical Clerks
Health Insurance - $500
