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Diploma of Health Office Administration
Diploma of Health Office Administration

Diploma of Health Office Administration

  • ID:CC010063
  • Level:2-Year Undergraduate Diploma
  • Duration:
  • Intake:

Fees (CAD)

Estimated Total/program:
Apply
60
Accept letter
100
Visa
20
Fly
1

Admission Requirements

Entry requirements:

English requirements:

If English is not your first language or you've received your education in a language other than English, students must produce evidence of their English Language Proficiency:

  • Internet-based (iBT) TOEFL: 80
  • International English Language Testing System (IELTS): 6.0 with no band less than 5.5
  • PTE Academic (Pearson Test English): 53-57

Other requirements:

  • Grade 12 compulsory English, C or U, or equivalent, OR Conestoga College Preparatory Communications
  • A previous course in biology is recommended.
  • Students in the Health Office and Medical Office programs should demonstrate:
    • the physical ability to "touch type" to industry standards (NOTE: a graduation requirement).
    • the physical ability to read and complete standard industry documents.
    • a strong interest and aptitude in computer applications.
    • a solid base of written, verbal and interpersonal communication skills.
    • the ability to produce work-related documentation to time-sensitive deadlines.
  • Mandatory practicum health and safety requirements must be completed by students prior to student field/clinical placements. Successful placement completion is required for students to progress to program completion. To qualify for field/clinical placement learning experiences, students must present the following before Semester 4 but no sooner than the beginning of Semester 3 (the program coordinator will provide further details regarding the appropriate timeline) in accordance with pre-admission information which will be provided by the College:
    • A complete immunization record including MMR, Tdap, varicella, polio and hepatitis B. Seasonal flu vaccination is required during flu season (October - March).
    • TB Testing: Evidence of current 2-step or previous 2-step + current 1-step if more than one year has passed since 2-step testing.
    • Standard First Aid and CPR - HCP level
    • An annual Police Check for Vulnerable Sector Screening (VSS). Police Checks must be clear of any unpardoned criminal offences. An unclear criminal record may result in the inability to participate in field placement/clinical which will jeopardize progress in the program. Acceptance for placement is at the discretion of the agency; some agencies may request students to provide a VSS completed within six months of placement start date. Students with criminal records are advised to meet with the program chair for academic counselling to determine program suitability.

Course Information

About the Program

In this two-year diploma, students develop the medical base of knowledge, technical and administrative skills and professional communication expertise required to take on more progressive responsibilities in today's increasingly complex and dynamic health care environment.

With a strong emphasis on problem solving, hands-on application and critical thinking, the Health Office Administration program prepares graduates to confidently assume administrative positions integral to the success of health care organizations. Coursework in medical and dental office management, hospital unit administration, insurance practices, and medical transcription, coupled with current business computing applications, bookkeeping, and office management procedures ensure that graduates are in-demand in a wide variety of health care settings.

In addition to participating in health office simulations, students will have the opportunity to consolidate their skills in the fourth semester of this program in a seven-week (minimum 245 hour) unpaid work placement in a local health care organization.

Program Outcomes

  • Coordinate the completion of administrative and non-invasive clinical tasks and workflow using integrated health care knowledge and skills to meet deadlines and priorities in a variety of health care settings.

  • Assess and respond to patient needs specific to the hospital context within scope of practice, incorporating awareness of medical priorities, availability of resources and attention to detail.

  • Create and maintain health information to ensure compliant, confidential, secure, accessible and organized records and documents in health care settings.

  • Integrate health care terminology and anatomy and physiology concepts to interpret and transcribe health care documents proficiently in support of client care.

  • Create, edit and produce business and health care documents, correspondence and reports accurately and proficiently using appropriate technologies and applications.

  • Incorporate therapeutic communication skills and strategies in interactions with diverse clients, families, colleagues, the community and other members of the health care team.

  • Produce accurate and timely financial and client billing records for a variety of health office environments through completion of the billing cycle ensuring compliance with external and internal regulatory requirements.

  • Compile information from a variety of sources to produce educational documents and provide basic health care information to support positive client outcomes.

  • Demonstrate professional conduct which adheres to current legislation, professional standards and expectations of the health care community.

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Level 1

  • Course Details

  • Introduction to Health Care Delivery Systems
    ADMN1030

  • Health Care Terminology
    ADMN1045

  • Essentials of Anatomy and Physiology
    ADMN1055

  • Medical Office Administration 1
    ADMN1135

  • Fundamentals for Effective Written Communication
    COMM1410

  • Business Computing Applications I
    COMP1056

  • Conestoga 101
    CON0101

Level 2

  • Course Details

  • Bookkeeping for Office Settings
    ACCT1060

  • Communication in Health Care
    ADMN1070

  • Transcription 1
    ADMN1100

  • Dental and Wellness Office Administration
    ADMN1340

  • Presentation Software for Health Administration
    COMP1482

  • Medical Office Administration 2
    COMP1603

Level 3

  • Course Details

  • Transcription 2
    ADMN2110

  • Office Procedures for Health Administration
    ADMN2260

  • Hospital Unit Administration 1
    ADMN2270

  • Data Analysis and Advanced Functions
    COMP1003

  • Electives: General Education
    Student must pass 2 Course(s), selected in the Student Portal from available course options

Level 4

  • Course Details

  • Transition to the Health Office
    ADMN2165

  • Hospital Unit Administration 2
    ADMN2280

  • Field Placement (Health Office Administration)
    FPLT2130

  • Safety in the Workplace
    OHS1320

  • Electives: General Education
    Student must pass 1 Course(s), selected in the Student Portal from available course options

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Pre Courses

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Pathway Courses

 

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Career Opportunity

Career Opportunity

  • Managers in Health Care

  • Supervisors, General Office and Administrative Support Workers

  • Supervisors, Library, Correspondence and Related Information Workers

  • Administrative Officers

  • Executive Assistants

  • Medical Administrative Assistants

  • Health Information Management Occupations

  • General Office Support Workers

  • Data Entry Clerks

  • Correspondence, Publication and Regulatory Clerks

  • Other Customer and Information Services Representatives

Ability to settle

Overseas Student Health Cover

Health Insurance - $500

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