Australian Professional Skills Institute is CRICOS registered (CRICOS Provider Code 03255G). All students must be over 18 years of age before they can commence this course at APSI.
For direct entry into a Diploma level course, students must have completed a minimum of Year 12 schooling or equivalent or be a mature age student with relevant work experience (20 years of age and above).
Students need to demonstrate they have proficiency in English before a place can be offered. If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test administered by APSI*.
The minimum entry level of English proficiency for all APSI courses is the equivalent of Academic IELTS 5.5 with no individual band less than 5.0. English tests are only valid for 2 years.
The following English language tests are recognised and accepted by Australian Professional Skills Institute:
English Language Test Name and Scores, Entry level for APSI
IELTS (Academic) overall: 5.5, with no individual band less than: 5.0
IELTS (General) overall: 6.0, with no individual band less than: 5.5
TOEFL paper based, 527
TOEFL internet based, 46
Cambridge English Advanced, 162
Pearson PTE Academic, 42
The hospitality, events and tourism industry offers exciting global opportunities for successful graduates of this qualification.
The Diploma of Hospitality Management has a strong focus on management skills such as planning and execution with a service-oriented approach as which applies to hotels and resorts world wide.
The Diploma integrates a range of nationally registered vocational units (training package). Students are also able to enjoy the practical classes in our Function Centre (East Perth Function Centre), as well as in our partner hotels such as Rendezvous Hotels and Travelodge.
Through face to face training and industry placements, students become familiar with the practicalities of the hospitality industry from food and beverage services, event management to the strategic management of hotels, resorts and restaurants. Students will learn a range of hospitality skills, how to plan and control a range of hospitality products, control and order stock, promote product and services to customers, maintain the standards of hospitality premises and outlets, maintain business compliance within legislative requirements, develop and manage financial budgets and develop operational plans.
CRICOS Course Code: 091069C
More info: Click here
Course Details
Units of Competency
This course consists of 28 units of competence with 14 core units and 14 elective units as listed below:
Unit Name
Manage diversity in the workplace
Manage operational plan
Enhance the customer service experience
Develop and manage quality customer service practices
Manage conflict
Manage finances within a budget
Prepare and monitor budgets
Research and comply with regulatory requirements
Roster staff
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices
Elective Units,
Use hygienic practices for food safety
Work effectively in hospitality service
Provide responsible service of alcohol
Operate a bar
Prepare and serve non-alcoholic beverages
Prepare and serve espresso coffee
Serve food and beverage
Plan in-house events or functions
Work effectively with others
Provide service to customers
Source and use information on the hospitality industry
Participate in safe food handling practices
Participate in safe work practices
Coach others in job skills
Comply with infection prevention and control policies and procedures
Study Pathway
Australian Professional Skills Institute
After completion of Diploma of Hospitality Management, student can continue to study Advanced Diploma of Hospitality Management and get credit for all Diploma units.
EDITH COWAN UNIVERSITY
Students who complete the Diploma of Hospitality Management at APSI and who meet ECU admission requirements will be given advanced standing by ECU in the Bachelor of Commerce, the Bachelor of Hospitality and Tourism Management, and the Bachelor of International Hotel and Resort Management programs. Students will also be assessed in line with the university approved English language entry requirements.
Flight Attendant
Banquet or Function Manager
Front Office Manager
Food and Beverage Outlet Manager
Club Manager
Sales and Marketing Executive
Motel / Hotel Manager
Restaurant Manager
Restaurant Owner and Operator
A wide range of supervisory positions within the hospitality and tourism industries
OSHC: 530$ per year
