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Diploma of Travel and Tourism Management
Diploma of Travel and Tourism Management

Diploma of Travel and Tourism Management

  • ID:MEGA610001
  • Level:1-Year Diploma
  • Duration:
  • Intake:

Fees (AUD)

Estimated Total/program:
Accept letter

Admission Requirements

Entry Requirements

  • There is no minimum qualification required for entry into this course

  • 18 years of age

English Requirement

English Language – IELTS 5.5 or higher with a minimum of 5.0 in each band or equivalent


Course Information

This course will provide you with substantive insights into the management challenges facing destinations and operators. It will show you the proper steps to follow for research-informed resolutions. The course comprises seven modules, with each module co-delivered by two or more expert academics. Developed in partnership with Tourism and Events Queensland, the statutory marketing authority for tourism in Queensland, several modules have been shot on-location across Queensland’s premier tourism destinations. The course features case studies of leading tourism and hospitality companies and interviews with prominent industry professionals. In addition, you'll hear from public sector officials representing government, peak industry bodies, destination management and marketing organisations, hotels and resorts, attractions, tour operators, transport and local communities.


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Course Structure

  • Manage diversity in the workplace, Core

  • Source and use information on the tourism and travel industry, Core

  • Enhance customer service experiences, Core

  • Develop and manage quality customer service practices, Core

  • Manage conflict, Core

  • Interpret financial information, Core

  • Manage finances within a budget, Core

  • Prepare and monitor budgets, Core

  • Lead and manage people, Core

  • Monitor work operations, Core

  • Establish and conduct business relationships, Core

  • Implement and monitor work health and safety practices, Core

  • Profile the market, Elective

  • Research and share general information on Australian Indigenous cultures, Elective

  • Research and analyse tourism data, Elective

  • Access and interpret product information, Elective

  • Sell tourism products and services, Elective

  • Provide advice on Australian destinations, Elective

  • Provide visitor information, Elective

  • Show social and cultural sensitivity, Elective

  • Develop, implement and monitor the use of social media in a business, Elective

  • Coach others in job skills, Elective

  • Recruit, select and induct staff, Elective

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Pre Courses

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Pathway Courses

Direct entry to Australian universities and private higher education providers  

Southern Cross University

Bachelor of Business in Hotel Management Course length: 2.5 years only with 0.5 year credit exemption

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Career Opportunity

Career Opportunity

  • International corporate travel consultant

  • Travel consultant

  • Reservation sales agent (tour operator)

  • Reservation sales supervisor (travel)

  • Senior retail travel consultant

  • Travel agency manager

  • Senior manager (travel agency)

Ability to settle

Overseas Student Health Cover

OSHC: 530 ($) per year

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