Fanshawe College Background Image
Image of Fanshawe College
Tourism Operations Management
Hospitality and Tourism Operations Management-Certificate
Hospitality and Tourism Operations Management-Certificate

Hospitality and Tourism Operations Management-Certificate

  • ID:FC10152
  • Level:Postgraduate Certificate/Diploma
  • Duration:
  • Intake:

Fees (CAD)

Estimated Total/program:
Apply
60
Accept letter
100
Visa
20
Fly
1

Admission Requirements

Entry requirements

  • A Two- or Three-Year College Diploma, or a Degree

  • OR

  • Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above*

  • Note:

  • *Applicants may be required to submit a resume and cover letter that includes details of work experience.

English requirements

  • Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements

  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years

  • International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years.  SDS Program Requirements.  

  • Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years

  • Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years

  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 176 with no language skill less than 169, with test results within the last two years

  • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years

  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 9 or 75% in ESL4/GAP5 Level 10

Other requirements

  • Above average interpersonal skills

  • Ability to work successfully in both an independent and team environment

  • Keen interest in cultural diversity

  • Aptitude for language study

  • Above average English, reading, writing and comprehension skills

Course Information

Take your career in tourism and hospitality management to the next level with this two-year post-graduate certificate at Fanshawe College’s London Downtown Campus. 

During five program levels, including one internship level, students get the applied knowledge employers are looking for, through hands-on experience in hospitality management. Students also develop problem-solving and collaborative skills through authentic case studies with leading hospitality and tourism management industry partners and technology.

Upon graduation, you will be prepared for first-line supervisory and management roles such as in: 

  • Accommodations

  • Food and beverage

  • Guest services

  • Tourism and attractions

  • Retirement residence

  • Customer/guest services

Prepare for a global career with your certificate

  • Develop strong business skills and build hospitality job experience

  • Gain real work experience during a 4-month paid work term with industry leaders

  • Practise your hospitality management skills in customer service and supervising in The Chef’s Table restaurant and cafe

  • Use real-world case studies and technologies to prepare for a career in hospitality and tourism management

 More info: Click here

 Level 1

  • Take all of the following Mandatory Courses:

  • PBRL-6004, Internship Preparation 1, 2, ,

  • BEVR-6001, Beverages, Wines & Spirits, 3, ,

  • SFTY-1075, Food Safe, Smart Serve & First Aid, 1, ,

  • COMM-6026, Language of Hosp. Management in Canada, 4, ,

  • TOUR-6008, Canadian Tourism Industry, 3, ,

  • FDMG-1115, Service Intro, 5, ,

  • COMP-6047, Computer Skills, 3, ,

Level 2

  • Take all of the following Mandatory Courses:

  • FDMG-3049, Service Practice, 3, ,

  • HOSP-5001, Hospitality Human Resources Management, 3, ,

  • HOSP-6004, Accommodations Management, 3, ,

  • PHIL-6003, Ethics in Hospitality, 3, ,

  • TOUR-6006, North American Tourism, 3, ,

  • DEVL-6018, Internship Preparation 2, 1, ,

Level 3 - Internship

  • Take the following Mandatory Course:

  • PBRL-6010, Internship, 14, ,

Level 4

  • Take all of the following Mandatory Courses:

  • HOSP-6009, Revenue Management, 3, ,

  • COMM-6019, Advanced Professional Communication, 3, ,

  • FDMG-6014, Global Perspective of Food & Wine, 3, ,

  • MKTG-6021, Marketing for Hospitality Management, 3, ,

  • FDMG-3050, Service Supervision, 3, ,

  • HOTL-6001, Sustainable Facilities, 3, ,

  • HOSP-6005, Cost Control for Hospitality Management, 4, ,

Level 5

  • Take all of the following Mandatory Courses:

  • MGMT-6111, Global Leadership Strategies, 4, ,

  • MGMT-6112, Effective Management Strategies, 4, ,

  • MGMT-6104, Sales & Customer Relations, 3, ,

  • HOSP-6008, Hospitality Law & Risk Management, 4, ,

  • TOUR-6007, Attractions & Tourism, 3, ,

  • FDMG-5024, Service Management, 3, ,

See moreSee less

Pre Courses

No Course!
See moreSee less

Pathway Courses

No Course!
See moreSee less

Career Opportunity

Career Opportunity

Graduates of this program will find employment in a variety of disciplines from the hospitality industry including: Hotels, Resorts, Convention Centers, Restaurants, Tourism Office and Tour Companies. Job titles for potential graduates may include Guest Service Agent, Guest Service Supervisor, Restaurant Supervisor, Reservation Supervisor, Banquet Supervisor, Front Office Supervisor, Food & Beverage Supervisor, Housekeeping Supervisor, Night Auditor, and Sales Coordinator.

Ability to settle

Overseas Student Health Cover

Insurance/year: 835.98 CAD

Same Courses

Close search