Cao đẳng Nâng cao về Quản lý nhà hàng khách sạn

Môn học bắt buộc

• BSBDIV501 Manage diversity in the workplace
• SITXFIN003 Manage finances within a budget
• SITXHRM003 Lead and manage people
• SITXMGT001 Monitor work operations
• BSBMGT517 Manage operational plan
• SITXCCS008 Develop and manage quality customer service practices
• SITXFIN004 Prepare and monitor budgets
• SITXGLC001 Research and comply with regulatory requirements
• SITXMGT002 Establish and conduct business relationships
• BSBFIM601 Manage finances
• BSBMGT617 Develop and implement a business plan
• SITXFIN005 Manage physical assets
• SITXHRM004 Recruit, select and induct staff
• SITXHRM006 Monitor staff performance
• SITXMPR007 Develop and implement marketing strategies
• SITXWHS004 Establish and maintain a work health and safety System

Môn học tự chọn

• SITXFSA001 Use hygienic practices for food safety
• SITHIND004 Work effectively in hospitality service (min.36 work placement shifts required)
• SITHFAB002 Provide responsible service of alcohol
• SITHFAB005 Prepare and serve espresso coffee
• SITHFAB004 Prepare and serve non-alcoholic beverages
• SITXINV002 Maintain the quality of perishable items
• SITHFAB003 Operate a bar
• SITHFAB007 Serve food and beverage
• SITXINV004 Control stock
• SITXMPR004 Coordinate marketing activities
• BSBRSK501 Manage risk
• SITHIND002 Source and use information on the hospitality industry
• SITEEVT010 Manage on-site events operations
• SITXHRM002 Roster staff
• SITXCCS003 Interact with customers
• BSBSUS401 Implement and monitor environmentally sustainable work practices
• BSBWRT401 Write complex documents