To gain entry into SIT50116 Diploma of Travel and Tourism Management candidates require:
Domestic students are encouraged to either undertake SIT30116 Certificate III in Tourism or be currently working in the industry before commencing the SIT50116 Diploma of Travel and Tourism Management.
This is a current, nationally accredited qualification from the SIT Tourism, Travel and Hospitality Training Package
This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.
This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
To achieve a Diploma of Travel and Tourism Management a total of TWENTY THREE (23) units of competency must be completed comprising TWELVE (12) Core and ELEVEN (11) Elective units as detailed in the packaging rules and listed below.
The total Nominal Hours for the sequence listed below is 931.
|
Code |
Module/Unit of Competency |
Hours
|
|
CORE UNITS OF COMPETENCY |
||
|
BSBDIV501 |
Manage diversity in the workplace |
60 |
|
SITTIND001 |
Source and use information on the tourism and travel industry |
25 |
|
SITXCCS007 |
Enhance customer service experiences |
40 |
|
SITXCCS008 |
Develop and manage quality customer service practices |
30 |
|
SITXCOM005 |
Manage conflict |
20 |
|
SITXFIN002 |
Interpret financial information |
60 |
|
SITXFIN003 |
Manage finances within a budget |
30 |
|
SITXFIN004 |
Prepare and monitor budgets |
30 |
|
SITXHRM003 |
Lead and manage people |
60 |
|
SITXMGT001 |
Monitor work operations |
20 |
|
SITXMGT002 |
Establish and conduct business relationships |
60 |
|
SITXWHS003 |
Implement and monitor work health and safety practices |
30 |
|
|
Total nominal hours for core units |
465 |
|
ELECTIVE UNITS OF COMPETENCY |
||
|
SITTTSL002 |
Access and interpret product information |
65 |
|
SITTTSL005 |
Sell tourism products and services |
35 |
|
SITTTSL006 |
Prepare quotations |
30 |
|
SITTTSL007 |
Process reservations |
30 |
|
SITTTSL008 |
Book supplier products and services |
20 |
|
SITTTSL009 |
Process travel-related documentation |
26 |
|
SITXGLC001 |
Research and comply with regulatory requirements |
80 |
|
SITXHRM002 |
Roster staff |
30 |
|
SITXHRM004 |
Recruit, select and induct staff |
60 |
|
SITXMPR004 |
Coordinate marketing activities |
30 |
|
BSBMGT617 |
Develop and implement a business plan (unnamed) |
60 |
|
|
Total nominal hours for elective units |
466 |
|
|
Total nominal hours for the qualification |
931 |
Occupations relevant to this qualification in industry sectors such as Tourism include:
inbound groups manager
inbound sales manager
incentives manager
marketing manager
product development manager
reservations manager
travel agency manager
dales manager
visitor information centre manager
