If English is not your first language you will also need one or more of the following:
Looking to take your hospitality career to the next level? Crown Institute’s New Zealand Diploma in Hospitality Management (Level 5) programme will give you the skills and knowledge to move into the top tiers of hospitality management!
Our recently revamped course will allow you to gain insight into key areas of the food and beverage industry, such as operations, legal compliance, staffing and staff training, facilities and delivering high – level, efficient service. Emphasis is placed on real world scenarios, such as delivering solutions acceptable to all parties when faced with challenging customer complaints, or hiring staff with the right skills for a position. Various leadership styles that can be applied to supervisory and management roles within the hospitality industry will also be examined.
In addition to classroom study, there are scheduled guest speakers (from highly reputable international hotels such as Cordis, Sofitel and Crown Plaza, site visits and field trips to working hotels, as well as food and wine shows, where students gain exposure to the latest and emerging trends within the hospitality industry. Site visits are a fantastic opportunity for students to view the facilities offered, observe the operations of different departments of a hotel, and see standard operating procedures in practice. Students are encouraged to build contacts in the industry through these visits to ensure excellent employment opportunities upon graduation.
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Insurance/year: 700 NZD/per year