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Computing
Diploma in Information Technology Technical Support (Level 5)
Diploma in Information Technology Technical Support (Level 5)

Diploma in Information Technology Technical Support (Level 5)

  • ID:CPIT640079
  • Level:1-Year Post-Secondary Certificate
  • Duration:
  • Intake:

Fees (NZD)

Estimated Total/program:
Apply
60
Accept letter
100
Visa
20
Fly
1

Admission Requirements

Entry requirements

  • NCEA L2 which must include: 10 credits in Literacy Level 2 or above and 10 credits in Numeracy Level 2 or above
  • OR New Zealand Certificate in Information Technology Essentials (Level 4)
  • OR New Zealand Certificate in Computing (Advanced User) Level 4
  • OR New Zealand Certificate in Study and Career Preparation (Level 4) Ara Business and ICT Pathway 4 or equivalent

If you have undertaken examinations other than NCEA (e.g. International Baccalaureate, Cambridge Examination), Ara will assess your qualification for academic entry equivalency.

English requirements

  • If English is not your first language, we want to make sure that you will be successful in your chosen programme of study.
  • Please provide a result from a test or qualification on the acceptable alternatives English Proficiency Outcomes Chart.

OR

  • If you are a New Zealand Citizen or Permanent Resident, complete an Admission and Enrolment form and Ara will contact you regarding a free assessment.
  • If you are not a New Zealand Citizen or Permanent resident, book an IELTS or other test through the AraExamination Centre or in your home country.
  • IELTS scores used must be taken from a single IELTS Test Report Form and are valid for two years from the date of the test.
  • Overall IELTS requirements 5.5 academic: speaking 5.0, reading 5.0, writing 5.0, listening 5.0.

Course Information

  • Develop a broad range of technical support and networking skills.
  • Prepare for a wide range of career opportunities in the IT industry.

This Level 5 programme covers a broad range of computing topics and skills including installation, configuration and administration of hardware and software systems; networking and associated services and technologies; security; database management; problem solving; IT service management; web and software design; and development. You'll also enhance your knowledge of professional, ethical and legal principles and practices, and develop your communication and interpersonal skills.

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Pre Courses

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Pathway Courses

This qualification provides a direct pathway into the Diploma in Networking (Level 6) or the Diploma in Systems Administration (Level 6). Alternatively, you could cross-credit several courses to the Bachelor of Information and Communications Technology, enabling you to reduce the length of this degree by six months.

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Career Opportunity

Career Opportunity

As a graduate of this diploma you'll possess the skills and knowledge to work as a computer technician, technical support officer, entry level network administrator or network engineer, or in help desk and application support analyst roles.

Ability to settle

Overseas Student Health Cover

Insurance/year: 700 NZD/ per year

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