* Access Card Fee (Refundable)
Year 11 or equivalent certificate of senior secondary education.
Recommended English Level: IELTS 5.5 or equivalent (If the level of English is insufficient, a suitable course can be organised.)
Age Requirements: Minimum 18 years of age
Our Travel & Tourism courses have been developed according to the requirements of the Tourism, Travel and Hospitality Training Package (SIT), in consultation with our industry partners and have been approved for delivery by the Australian Skills Quality Authority (ASQA). They are nationally recognised qualifications within the Australian Qualifications Framework (AQF)
Training is delivered in stages which correspond to AQF Levels IV - VI. The preferred pathway for a qualification is for students to complete the requirements of the previous level qualification before progressing to the next level – thereby achieving more than one qualification. Applicants without the previous level qualification will be considered if they have relevant qualification and/or vocational experience. We aim to equip our graduates with the necessary skills and knowledge to enable them to successfully satisfy the demands of the workplace
Delivery and assessment strategies are selected to reflect the nature of the elements and performance criteria of the competency together with the needs and learning style of the participants. Qualifications are delivered over 16 hours of face-to-face and 4 hours of online learning per week. Assessment methodology may include but is not limited to: observation, project/report, case study, role play, exercises, activities; and written/oral tasks including multiple choice questions and short answers, essays, true/false and presentations.
Cultural Sensitivity
Computer Reservations
Client Relations
Destinations
Customer Service
Finance
Travel Agency Operations
Vocational/Employment Outcome: Account, Product, Marketing and Senior Operation Coordinator, Assistant Manager, Operations Supervisor, Promotions Officer, Reservations Sales or Call Centre Supervisor, Sales Coordinator and Executive
* Diploma of Travel and Tourism Management has a total duration of 6 terms / 60 college weeks. Students must complete the Certificate IV in Travel and Tourism before progressing to Diploma of Travel and Tourism Management
** Advanced Diploma of Travel and Tourism Management has a total duration of 8 terms / 80 college weeks. Students must complete both Certificate IV in Travel and Tourism and the Diploma of Travel and Tourism Management before progressing to Advanced Diploma of Travel and Tourism Management
